Privacy Policy

At The Factory Rate Shop, accessible from www.thefactoryrateshop.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

When you visit or make a purchase from our site, we collect certain information necessary to process your order:

  • Personal Identification Information: Name, shipping address, billing address, and email address.

  • Order Details: Products purchased and transaction history.

2. How We Use Your Information

We use the information we collect strictly to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchase or support requests.

  • Screen for potential risk or fraud.

3. Third-Party Services

We rely on trusted third-party service providers to run our business. Your data is processed by:

  • Shopify: Our e-commerce platform. They provide the online store engine that allows us to sell our products to you.

  • Razorpay: Our payment gateway. When you make a purchase, your payment data is processed securely through Razorpay. We do not store your credit card or bank details on our own servers.

4. Data Sharing & Security

  • No Sale of Data: We do not sell, rent, or trade your personal information to any third parties for marketing or any other purposes.

  • No Analytics: We do not use third-party tracking or analytics tools (like Google Analytics) to monitor your behavior on our site.

  • Security: We follow industry standards to protect your personal information during transmission and once we receive it.

5. Cookies

Our website uses cookies essential for the functionality of the Shopify platform (such as keeping items in your shopping cart). Because we do not use marketing analytics, we do not use cookies for tracking or profiling purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us using the information below.

7. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email at:

Email: pranavgala123@gmail.com

Business Name: The Factory Rate Shop